Refund policy

museo Return Policy 

Returns are accepted within 14 days of receipt of your order for store credit or exchange only. Items must be returned in original and unused condition with original manufacturer's packaging. Please make sure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges. Returns are not accepted after 14 days from receipt of order at your shipping address. Please email contactmuseocollection@gmail.com to begin the process.

Upon receipt of the shipment, museo will contact you by email to confirm your store credit or exchange.